By using OnTheRunCoverage website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services following the posting of changes constitutes your acceptance of the revised terms.
You must be at least 18 years old and a legal resident of the United States to use our insurance services. You agree to provide accurate, current, and complete information when applying for coverage.
You agree not to use our services for any unlawful purpose or in violation of these terms. Specifically, you agree not to:
All insurance policies are subject to the specific terms, conditions, exclusions, and limitations stated in the policy documents. Please review your policy details carefully before purchasing coverage.
You agree to provide truthful and complete information on your insurance application. Any misrepresentation or omission of material facts may result in policy denial or cancellation.
You may request changes to your coverage at any time. Changes typically take effect immediately or on a date specified by you. Policy changes may impact your premium and are subject to approval.
All premiums must be paid in accordance with the payment plan selected at purchase. Failure to pay premiums on time may result in policy lapse or cancellation.
We accept credit cards, debit cards, bank transfers, and automatic bank drafts. All payment information is processed securely using industry-standard encryption.
If your payment is late, we will send you a notice. Your policy may be subject to cancellation if payment is not received within the specified grace period. Some states allow a 30-day grace period, though this may vary.
You must notify us of any claim within the time period specified in your policy, typically within 90 days. Claims should include relevant documentation and supporting evidence.
We will evaluate your claim and provide a decision within the timeframe specified by state law, typically 5-7 business days. We may request additional documentation or investigation.
If you dispute a claim decision, you have the right to file an appeal. Contact our customer service team for the appeals process and requirements.
You may cancel your policy at any time by contacting us at 478-666-9344 or via email. Cancellations are typically effective on the date requested or the date we receive your cancellation request, whichever is later.
We may cancel your policy for non-payment, misrepresentation, fraud, or violation of these terms. We will provide notice according to state law requirements, typically 10-30 days before cancellation takes effect.
To the maximum extent permitted by law, OnTheRunCoverage shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim shall not exceed the amount paid under your insurance policy.
All information on our website is provided for informational purposes only. While we strive to provide accurate and current information, we do not guarantee the accuracy, completeness, or timeliness of website content.
Our website is provided on an "as-is" basis. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or malicious code. We are not responsible for any damages resulting from website unavailability.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party sites is governed by their terms and conditions.
All content on our website, including text, graphics, logos, and images, is the property of OnTheRunCoverage or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or transmit this content without our prior written permission.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflicts of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Georgia.
If you have questions about these Terms & Conditions or our services, please contact us:
OnTheRunCoverage
5547 Veterans Parkway
Columbus, GA 31904
Phone: +1 (478) 666-9344
Email: [email protected]