5547 Veterans Parkway,Columbus,GA,31904
[email protected] +1 (478) 666-9344

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Full name, date of birth, and social security number (for insurance purposes)
  • Contact information (email, phone number, mailing address)
  • Driver's license information and driving history
  • Vehicle information (VIN, make, model, year, mileage)
  • Payment information (credit card, bank account details)
  • Insurance history and coverage preferences

Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies, web beacons, and similar tracking technologies:

  • IP address and location data
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website and links clicked
  • Device information and mobile app usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our insurance services
  • Processing insurance applications and claims
  • Communicating with you about your policy and account
  • Sending promotional materials and special offers (with your consent)
  • Conducting risk assessment and underwriting
  • Complying with legal and regulatory requirements
  • Detecting and preventing fraud and security incidents
  • Analyzing website usage and improving user experience
  • Managing customer service and handling inquiries

3. How We Share Your Information

Important: Information Sharing Policy

OnTheCoverage does not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing our services, including claims administrators, premium finance companies, and marketing agencies. These providers are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, such as to law enforcement agencies, government authorities, or in response to legal processes like subpoenas or court orders.

Business Transfers

If OnTheRunCoverage is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent

We will share your information with third parties only with your explicit consent, except as otherwise permitted or required by law.

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption for all data transmitted over the internet
  • Secure firewalls and intrusion detection systems
  • Regular security audits and penetration testing
  • Restricted access to personal information by authorized personnel only
  • Employee training on data protection and privacy practices
  • Incident response plans for potential data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Access & Correction

You have the right to access, review, and request correction of your personal information. Contact us to request a copy of your information or to update inaccurate data.

Deletion

Subject to legal requirements and our business needs, you may request deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or regulatory purposes.

Marketing Communications

You can opt out of promotional emails and marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly at [email protected].

State-Specific Rights

If you are a resident of California, Virginia, Colorado, or other states with privacy laws, you may have additional rights. Please contact us for information about state-specific privacy rights and how to exercise them.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small files stored on your device that help us:

  • Remember your preferences and login information
  • Track your browsing behavior and interactions
  • Deliver personalized content and advertisements
  • Analyze website performance and user analytics

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which we collected it.

Insurance regulations typically require us to retain policy information for a minimum of 5 years. Once the retention period expires, we will securely delete or anonymize your information.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than the United States. These countries may have different privacy laws than your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence.

10. Do Not Track Signals

Some web browsers include a "Do Not Track" feature. Currently, there is no industry-wide standard for recognizing and implementing DNT signals. Therefore, our website does not currently respond to DNT browser signals.

11. Privacy Rights

Consumer Privacy Act (CCPA): residents have specific privacy rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale or sharing of personal information.

Online Privacy Protection Act (CalOPPA): OnTheRunCoverage does not track users across third-party websites and does not allow third parties to track our users for cross-context behavioral advertising.

To exercise your privacy rights, please submit a request to:
Email: [email protected]
Mail: OnTheRunCoverage, 5547 Veterans Parkway, Columbus, GA 31904

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services following the posting of changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

OnTheRunCoverage
5547 Veterans Parkway
Columbus, GA 31904
Phone: +1 (478) 666-9344
Email: [email protected]