Frequently Asked Questions

We provide comprehensive coverage options including liability insurance, collision coverage, comprehensive coverage, uninsured/underinsured motorist protection, medical payments coverage, and more. Each plan is customizable to fit your specific needs and budget.

Absolutely! We believe every driver has unique needs. You can adjust your coverage limits, deductibles, and add-ons to create a plan that perfectly matches your situation. Our insurance professionals are happy to help you find the right combination.

Collision coverage pays for damage to your vehicle from collisions with other vehicles or objects. Comprehensive coverage protects against damage from non-collision incidents like theft, weather, vandalism, and natural disasters. Most lenders require both if you have an outstanding loan.

Filing a claim is easy! You can contact us via phone at 478-666-9344, email at [email protected], or through our online portal. Have your policy number and details about the incident ready. Our claims team will guide you through the entire process.

Most claims are processed within 5-7 business days. However, the timeline depends on the complexity of the claim and how quickly we receive all necessary documentation. We'll keep you updated throughout the process.

First, ensure everyone is safe. Call emergency services if needed. Then contact us as soon as possible. Document the scene with photos, get other driver information, and avoid admitting fault. Our team will assist with next steps and connect you with repair facilities.

We accept credit cards, debit cards, bank transfers, and automatic bank drafts. We also offer flexible payment plans including monthly, quarterly, semi-annual, and annual billing options to suit your preferences.

Yes! We offer multiple discounts including safe driver discounts, multi-policy bundling, good student discounts, safety feature discounts, and more. Contact our team to learn which discounts you may qualify for.

You can adjust your coverage or cancel your policy anytime. Changes to coverage typically take effect immediately. Cancellations may have specific procedures, so we recommend calling us at 478-666-9344 to discuss your options.

Your rate is based on factors like age, driving history, type of vehicle, coverage limits, deductible amounts, location, and annual mileage. We'll provide a transparent quote showing how these factors affect your rate.

Yes! Our claims team is available 24/7 for emergencies. For general inquiries and support, you can reach us during business hours at 478-666-9344 or email us at [email protected]. We'll respond promptly to all messages.

To get a quick quote, have your driver's license, current insurance information (if applicable), and vehicle details ready. You can get a preliminary quote online or call us for a personalized consultation.